What to Expect at Your Consultation
We understand that visiting a new clinician can be a little daunting. All our experts are very personable and will do all they can to put you at your ease. They are very happy for you to bring a friend or relative to the consultation and female patients can request that one of the nurses in the clinic are present as a chaperone during your physical examination.
You must complete the Questionnaire fully and send it to us AT LEAST 3 WORKING DAYS BEFORE YOUR APPOINTMENT. The examination will NOT go ahead without a completed questionnaire as this forms a critical part of the examination and the report for the court. If your appointment has to be cancelled because you arrive without a questionnaire a cancellation fee of £225 may apply. Information on how to complete the questionnaire can be found here.
Arriving at the Clinic
Please allow plenty of time to get to your appointment, the doctors run very busy clinics and if you are more than 10 minutes late they may be unable to see you on the day. The doctors’ clinics are usually very punctual however it can happen that a previous appointment may run slightly over its allotted time. We apologise in advance if you experience a delay and appreciate your patience.
If you are unable to attend your appointment for any reason please call us at least 24 hours in advance on 020 7118 0650 to tell us. If you fail to do this your solicitor will be charged a fee of £225 for non-attendance, which they pass to you. If you are running late please call us to tell us or call the clinic.
If your appointment is at Harley Street in London, there are steps from the street up to the front door. If you require a ramp, please call reception on 0207 935 0023 to let them know at least 24 hours in advance. Please arrive 15 minutes prior to appointment as you must register at the clinic if it is your first visit.
If you plan to go to Birmingham and require a ramp for access, please call the clinic’s reception on 0121 454 1390 to let them know at least 24 hours in advance.
Advance notice if you cannot manage steps is not required at the Spire Dunedin clinic in Reading.
Before your Examination
Please arrive at the clinic at least 10 minutes before your appointment. The receptionist will ask you to complete a diagram to indicate where your pain is – they will give you a form to do this.
The doctors will need to carry out a physical examination of the site/s of your pain or injury. This may require you to rearrange or remove some of your clothing. A sheet or a blanket will be available for you. The doctor will wish to photograph any scars, injuries or walking aids and these will be included in your report. The photographs will be taken of the affected area/s as discreetly as possible.
Additionally, the doctor will take a full length photograph of you standing (dressed) and a head and shoulder image for identification purposes. These images are held on a secure server and can be deleted once the report has been prepared at your request.
Please remember, our doctors carry out physical examinations of many hundreds of patients each week in their private and NHS clinics as well as in their medico legal practice, and will do all they can to put you at ease.
The doctor will discuss the questionnaire you have submitted and clarify any points they need to. They will ask you questions and will want to know what medication if any you are taking. Some patients find it easier to either bring the medication or a list of the medication and dose to the consultation.
What You Need to Bring to your Consultation
- You will need to bring photo identification, such as a passport, driving licence or an i.d.photo card
- You will need to take a recent utility with your home address.
Please note the consultation will not go ahead without the above documentation as the doctor must be able to verify your identity to the court in the report he is writing for you.
Please remember the doctors are very skilled in writing reports for the court and your solicitor will be sent a copy of the report they prepare. Most solicitors will let you see the report and comment on it before it is submitted to the court.
We look forward to welcoming you to the clinic and if you still have questions about your examination please call us on 020 7118 0650 or email us at firstname.lastname@example.org
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